With over 30 years dedicated to public service, I’ve had the opportunity to serve in various roles, from councillor to magistrate, mediator, and builder of community initiatives. Each experience has taught me something new about leadership, resilience, and the importance of showing up for others. My journey has never been about titles, but about contributing wherever I can and encouraging others to do the same.
Here are five key lessons that continue to guide how I live and lead. These lessons inspired me to write my book The Act of Service: Your Guide to Public Roles and Becoming Influential in the UK. My goal was to leave a legacy for people of all backgrounds and ages, especially those who have ever questioned whether their voice, presence or experience truly matter. No one is too young or too old to make a meaningful difference.
- Give Without Expecting Anything in Return
In my 20s, I often felt hurt when others didn’t reciprocate my kindness or effort, especially in the workplace. Over time, I realised that true service means giving without strings attached. That mindset freed me from disappointment and taught me that fulfillment comes from the act itself, not the recognition.
- Constantly Invest in Yourself
One of the key factors in my personal and professional growth has been a commitment to self-development. I’ve always looked for ways to grow, whether by learning new skills or building knowledge that equips me for greater impact. In today’s fast-paced world, shaped by constant change and rapid technological advances, ongoing learning is essential. In my 50s, I chose to pursue an LLM law degree, starting just before the COVID lockdown. That period gave me valuable time to deepen my understanding and sharpen my ability to serve effectively in the roles I hold today.
- Don’t Give Up on People
I’ve worked with people who underperformed or made mistakes, but later blossomed into some of the most committed, capable team members I’ve known. If I had written them off too early, I would’ve missed out on their growth, and mine. Sometimes, the greatest act of service is simply not giving up on someone.
- Protect your work–life balance
Ambition and service are important, but not at the cost of your well-being or your relationships. Over the years, I’ve learned that success means little if your family life suffers. It’s easy to become consumed by public roles and professional goals, but creating boundaries and making time for loved ones is essential. Your family is your foundation. Nurturing that bond not only keeps you grounded, but it also gives you the strength and clarity to lead and serve others well.
- Give Back Generously
I’m here because others poured into me. Mentors, friends, and even strangers have helped light my path, and now it’s my turn to do the same. The Act of Service is more than a book; it’s a practical guide for anyone who wants to lead with impact, purpose, and integrity. Whether you’re just starting or seeking to elevate your influence, giving back is the key to going forward.
Thank you for reading. I hope these five tips can help you along your journey. In my debut book, The Act of Service, I explore the lessons I’ve learned within the public space, offering practical tips and resources to help you become influential in a meaningful way. The Act of Service reveals how anyone can make a significant contribution to their community and beyond. It serves as a roadmap for those interested in pursuing public roles.
If you’re ready to take the next step in your journey of service and leadership, get your copy of The Act of Service today, available now on Amazon.
Purchase here
